Providing personal data as well as consent to their processing is entirely voluntary. All personal data provided to us is processed only to the extent and for the purpose for which you have agreed. However, if you decide not to provide us with the data necessary to complete the order and you do not agree to its processing, unfortunately we will not be able to finalise your order.

Please remember that you have the right to update or completely delete your personal data at any time. You can do it yourself, as well as using our help, which we will gladly provide.

Our company adheres to a restrictive personal data security policy. Your personal data is safe with us and we make every effort to ensure that the security level is higher and higher every year. We believe that getting familiar with our privacy policy will allow you to feel safe and enjoy shopping at klostore.pl.

I. Personal Data Administrator

The personal data administrator of TwojSklep.pl (hereinafter ADO), i.e. responsible for ensuring the security of your personal data, is:

klostore.pl

KLO Klaudyna Kozieł,

Klebeerga 3,

25-225, Kielce,

świętokrzyskie

Polska

NIP: 6572894467

REGON: 387725677

II. Personal data protection system

ADO has applied technical and organizational measures to ensure the protection of processed data in accordance with the requirements set out in the applicable provisions on the protection of personal data. In particular, the following were taken into account: the regulation of the Minister of the Interior and Administration of April 29, 2004 on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item 1024); guidelines of the Inspector General for Personal Data Protection; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

The most important elements of the applied personal data protection system include:

1. SSL certificate, which guarantees that communication between your computer and klostore.pl is encrypted with a 256-bit key.
2. We collect and process only the necessary personal data and for the shortest possible time, and you must give separate consent for any activities not related to the implementation of the purchase contract.
3. Only authorized and trained persons in the field of personal data protection have access to your personal data, guaranteeing their security.
4. The klostore.pl IT system and internal company procedures meet all personal data protection standards.

Thus, ADO has fulfilled all the obligations provided for by law in the field of personal data protection.

III. Personal data, purpose and duration of storage

A. Registration

During registration, please provide the data necessary to set up an account at klostore.pl, thanks to which you do not have to waste time refilling the entire order form with each subsequent purchase. By registering, you save time and money, because registered customers participate in a loyalty program and receive discounts for previously made purchases.

After logging in, the registered Customer also has the option of verifying the status of the order placed and the history of purchases made. A registered and logged-in customer can at any time independently correct, supplement or completely delete data from klostore.pl.

During registration, we ask for:

1. name and surname – necessary for us to issue a sales document and address the shipment later;
2. address (street, house number/or house and apartment number, postal code and city) – necessary for us to address the shipment later;
3. e-mail – necessary for logging in and communication related to the use of klostore.pl;
4. telephone number – necessary when choosing some delivery methods (required by carriers)

The data is stored for a period of 5 years from the last login.

B. Placing an order

When placing an order, please provide us with the data necessary to complete the order, which in the case of registered and logged-in customers are partially collected automatically from the data provided during registration.

When placing an order, please provide:

1. name and surname or name of the company/institution – necessary to issue a sales document and address the shipment;
2. address (street, house number and/or house and premises number, postal code and city) – necessary to address the shipment;
3. e-mail – intended for communication related to orders;
4. telephone number – necessary when choosing some delivery methods (required by carriers).

If, when placing an order, the Customer chooses delivery to a different address than the one indicated when registering or placing an order, please additionally provide:

1. name and surname or name of the company/institution – necessary for us to address the shipment;
2. address (street, house number/or house and apartment number, postal code and city) – necessary to address the shipment;
3. telephone number for the recipient of the shipment – necessary when choosing some delivery methods (required by carriers).

If, when placing an order, the Customer chooses to issue a sales document for data other than those indicated when registering or placing an order, please additionally provide:

1. name and surname or name of the company/institution – necessary to issue a proof of sale;
2. address (street, house number/or house and apartment number, postal code and city) – necessary to issue a sales receipt;

The data provided when placing the order are processed by klostore.pl and the following entities in the following scope:

1. name and surname, address, telephone number, e-mail address indicated as the delivery address are provided to transport companies in the form of a label/waybill, which is also an order for delivery of the shipment, depending on the selected type of shipment, the following are transferred:
   1. Poczta Polska SA z siedzibą w Warszawie (KRS: 0000334972, NIP: 525-000-73-13)
   2. InPost Sp. z o.o. z siedzibą w Krakowie (KRS 0000543759, NIP: 6793108059)
   3. DHL Sp z o.o. z siedzibą w Warszawie (KRS 0000631916, NIP: 9512417713)
   4. UPS Sp z o.o. z siedzibą w Warszawie (KRS 0000036680, NIP 5221004200)
2. imię i nazwisko, adres, NIP wskazane jako dane na które ma być wystawiony dokument sprzedaży są przekazywane w postaci dokumentu sprzedaży do systemu księgowego:
   1. Klo Klaudyna Kozieł

Klebeerga 3,

25-225, Kielce,

świętokrzyskie

Polska

NIP: 6572894467

REGON: 387725677

If you use a payment using an external payment system, all data provided after going to the payment operator’s website remain registered only in its database and are in no way available or stored by klostore.pl.

klostore.pl cooperates with the following payment operators:

1. PayU SA with its registered office in Poznań (KRS: 0000274399, NIP: 779-23-08-495), the operator of the payu.pl website

1. The data is stored for a period of 5 years conted from the end of the calendar year following the year in which the sales document was issued, in accordance with the relevant provisions governing the storage time of accounting documents.

C. Marketing

If you subscribe to the newsletter and agree to receive it in the process of registration or placing an order, we ask only to provide an e-mail address to which commercial information from klostore.pl will be sent, which you can resign from at any time by logging into your account at klostore.pl or by clicking on the unsubscribe link located in the footer of each newsletter.

The e-mail address is transferred and processed only for the purpose of sending e-mails to:

D. Correspondence

In the event that personal data is provided to us that is not necessary for the performance of the contract or a legal obligation, e.g. in correspondence with us, withdrawal, warranty or guarantee forms, such data will be deleted or anonymized immediately and will not be processed.

So please do not provide us with information and personal data that we do not explicitly ask for and that are not relevant to the performance of a contract or legal obligation.

IV. Cookies – your personal data, which are collected automatically when you enter TwójSklep.pl

Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the final device of the klostore.pl customer.

There are two main types of cookies used withinklostoree.pl: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the customer’s terminal device until the customer logs out, leaves the website or shuts down the software (web browser). “Permanent” cookies are stored on the Client’s terminal device for the time specified in the parameters of the cookies or until they are deleted by the Client.

The following types of cookies are used within klostore.pl:

1. “indispensable” cookies that enable the use of services available on klostore.pl; e.g. authentication cookies used for services that require authentication;
2. cookies used to ensure security, e.g. used to detect abuse of authentication within klostore.pl;
3. “performance” cookies, which allow you to collect information about how you use the klostore.pl websites;
4. “functional” cookies, enabling “remembering” the settings selected by the Client and personalizing the klostore.pl interface;
5. “advertising” cookies, enabling the delivery of advertising content more tailored to the customer’s interests.

In many cases, your web browsing software (web browser) allows cookies to be stored by default.

If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser accordingly. You can find information on how to do this in the help files of your web browser. Unfortunately, if you block cookies from klostore.pl, we cannot guarantee its correct operation.

If you agree to place cookies on your device, but after visiting klostore.pl you would like to delete them, you can do so without risk and the information on how to do this can be found in the help files of your web browser.

A. TwójSklep.pl (server)

The IT system used by klostore.pl automatically collects data related to the device you use when connecting to klostore.pl in logs. This data is collected only for statistical purposes and relates to: type of device, operating system, type of Internet browser, screen resolution, color depth, IP, ISP, or entry address to klostore.pl and is used only in the process of optimization of klostore.pl in order to provide the greatest possible convenience of use.

These data are never combined with the reported data referred to in Part III and are only material for statistical analysis and system error correction mechanisms.

Data is processed for 24 months after the last activity.

B. TwójSklep.pl (cookies)

YourSklep.pl uses “cookies” technology, which are text files placed on your device, to enable klostore.pl to recognize you and customize klostore.pl to your needs.

klostore.co.uk uses cookies to:

1. to remember logging in (the session lasts 30 minutes from the last activity, after which the cookie is deleted);
2. to remember the contents of your shopping cart (the session lasts 30 days from the last activity, after which the cookie is deleted);
3. remembering your clostore.pl display preferences (the session lasts 30 days from the last activity, after which the cookie is deleted);
4. creation of statistics and viewing reports on the functioning of klostore.pl; (a session lasts 30 days from the last activity, after which the cookie is deleted);
5. personalize the appearance of klostore.pl by displaying products that the store’s algorithm will indicate as interesting for you based on the products you bought, put in the shopping cart, searched for in the store, as well as their authors, manufacturers, category – in a word, similar products, but never directly linked to your personal data. (The session lasts 30 days from the last activity, after which the cookie is deleted);

C. Google Analytics (cookies)

Google Analytics uses “cookies” technology, which are text files placed on your device, to allow klostore.co.uk to analyze traffic sources and how visitors use it.

Google collects the data obtained from placing cookies on devices on its servers and uses this information to create reports and provide other services related to Internet traffic and usage.

Google may also transfer this information to third parties if it is required to do so by law or if such third parties process such information on Google’s behalf.

These data are never combined with the reported data referred to in Part III and are only material for statistical analysis and system error correction mechanisms.

Data is processed for 12 months after the last activity, after which the cookie is deleted.

D. Google AdWords (cookies)

Google AdWords / Google Ads uses the technology of “cookies”, i.e. text files placed on your device, in order to enable klostore.pl to assess the correctness and effectiveness of its advertising activities using the AdWords / Ads network.

Google collects the data obtained from placing cookies on devices on its servers and uses this information to create reports and provide other services related to Internet traffic and usage.

Google may also transfer this information to third parties if it is required to do so by law or if such third parties process such information on Google’s behalf.

These data are never combined with the reported data referred to in Part III, and are only material for statistical analysis and system error correction mechanisms.

Data is processed for 12 months after the last activity, after which the cookie is deleted.

E. Cookies originating from partners’ servers

klostore.co.uk uses scripts and software elements provided and located on the servers of its business partners. Such cookies may contain data necessary for the partner to carry out the service provided to klostore.pl or contain data other than those listed in the privacy policy.

klostore.co.uk selects its business partners very carefully, but is not responsible for their cookie policies. Therefore, we recommend that you verify each of our partners for yourself and decide for yourself whether you want to accept their cookies.

klostore.pl uses scripts of the following partners:

1. Google Inc. headquartered in Mountain View (CA, USA )

2. Facebook Inc. based in Menlo Park (CA, USA)

V. YourSklep.co.uk partners’ security privacy policy

klostore.co.uk very carefully selects its business partners and just as carefully verifies links to other websites posted on klostore.co.uk. However, klostore.pl is not responsible for the standard and privacy policies of the owners, operators or administrators of these sites. Therefore, we recommend that you verify each of our partners for yourself and decide for yourself whether you want to entrust them with your personal data.

Google – https://policies.google.com/

Facebook – https://www.facebook.com/about/privacy/cookies

VI. Transfer of your personal data

In specific situations where the applicable law requires the Personal Data Administrator to provide collected data to state authorities, klostore.pl will provide such data.

With the exception of these situations, your personal data, to the extent permitted by law under separate entrustment agreements, will be transferred to certain entities exclusively and in connection with the need to fulfill a contractual or legal obligation of the Personal Data Controller. The categories of entities to which data may be transferred include: advertising agencies, banks, accounting offices, IT service providers, courier companies, logistics companies, payment institutions, carriers.

In the event of such a transfer, the Personal Data Controller shall enter into appropriate entrustment agreements with such entities, guaranteeing the highest standard of protection and preservation of confidentiality and security of personal data, and their use only for the purpose of fulfilling the contractual or legal obligation of the Personal Data Controller.

VII. Change of privacy policy of TwójSklep.pl

klostore.pl reserves the right to change the privacy policy if required by applicable law, the technological conditions of klostore.pl operation change, or the change will introduce a standard higher than the minimum required by law.

About such change klostore.pl will notify by e-mail (to the e-mail indicated at registration).

The current text of the privacy policy will always be at http://klostore.pl/polityka-prywatnosci.

VIII. Your rights

In accordance with the applicable regulations in relation to your personal data, you have the right to:

1. to refuse or restrict the processing of personal data;
2. object to the processing of personal data;
3. access to personal data;
4. rectification or deletion of personal data;
5. portability of personal data;
6. revoke consent to the processing of personal data;
7. lodge a complaint to the supervisory authority – the President of the Office for Personal Data Protection.

These rights are inalienable and cannot be restricted. We are always happy to provide you with assistance and information, and you can realize some of the rights listed above on your own.

IX. Contact

klostore.pl contacts you using the e-mail address you provide, and only in special situations do we use the telephone number you provide.

If you have any questions or concerns about the privacy policy and the security of your personal information, we encourage you to contact us by email at [email protected]

If you wish to update or delete your personal information, unless you are unable or unwilling to do so yourself, please email [email protected]

You can also correspond with us on the above matters at:

KLO Klaudyna Koziel,

Klebeerga 3,

25-225, Kielce,

Świętokrzyskie

Poland

NIP: 6572894467

REGON: 387725677